York Region, ON
Roadside assistance in Richmond Hill
Richmond Hill is a 20 minute run south on the 404. We work the full width of the city, from the 404 employment lands in the east across to Bathurst, including the condo towers along Yonge.
Most-called in Richmond Hill
Coverage card
Richmond Hill
- Typical arrival
- 20-35 min
- Dispatched from
- Aurora
- Hours
- 24/7
Routes we run
- Highway 404
- Highway 407
- Yonge Street
- Major Mackenzie Drive
- Bayview Avenue
Working in Richmond Hill
What we have learned running this area
The Yonge Street condo corridor is mostly underground parking with 1.9 metre clearance. Those calls get a wheel-lift; a flatbed physically will not fit down the ramp.
The 404 collector lanes through Richmond Hill have almost no shoulder in places. Stay in the vehicle with hazards on and tell dispatch which side of the barrier you are on, because it changes which ramp the driver uses.
Elgin Mills and Leslie is a heavy collision intersection. We are on the rotation for non-injury recoveries there and can usually be on scene before the vehicle is cleared.
Landmarks
Places we get called to
- Hillcrest Mall
- Richmond Green Sports Centre
- Richmond Hill GO Station
- Highway 404 and Major Mackenzie
- Elgin Mills Road corridor
Any of these is enough to place you. So is a cross street, a plaza name or a highway exit number.
Most-called in Richmond Hill
What people here call us for
Ordered by how often we get the call in Richmond Hill. Every service we run is available here, day or night.
- #1
Towing in Richmond Hill
Flatbed and wheel-lift towing for cars, vans and light trucks, from a highway shoulder or a driveway to the shop of your choice.
From $95 · 25-45 min - #2
Battery boost in Richmond Hill
A proper boost with a load test after, so you find out whether the battery is dying before it strands you again.
From $75 · 20-35 min - #3
Winch-out in Richmond Hill
Stuck in snow, mud, sand or a ditch. We pull vehicles back onto solid ground without tearing off the bumper.
From $125 · 30-60 min
Questions
Calling us from Richmond Hill
How fast can you get to me?
Our average across all calls is 25 minutes. In Aurora and Newmarket it is usually under 20. In North York or during a snowstorm it can be an hour or more. Dispatch gives you a real window on the call rather than a number designed to stop you phoning someone else.
What does it cost?
You get the full price before a truck is dispatched, and it does not change afterwards. Boosts, lockouts and flat tire changes start at $75. Towing starts at $95 for the hook-up plus distance. Winch-outs start at $125. There is no night, weekend or holiday surcharge.
Do you charge more at night or on holidays?
No. A 3am call on New Year's Day is billed at the same rate as a Tuesday afternoon. Surcharging people at their worst moment is common in this trade and we have chosen not to do it.
Are you actually open 24 hours?
Yes, with a person answering rather than a voicemail box. Trucks run overnight, and overnight is when a large share of our calls come in.
Do you work with insurance or motor club memberships?
We will invoice you directly and give you a detailed receipt that any insurer or motor club will accept for reimbursement. We are not a contracted provider for the clubs, so you pay us and claim it back.
Nearby
Other communities we cover
Stuck in Richmond Hill?
Call the dispatch line and give us a cross street. Typical arrival here is 20-35 min.
- No night or holiday surcharge
- Quote before dispatch
- Card at the roadside