Toronto, ON
Roadside assistance in North York
North York is the southern edge of our coverage, reached down the 404 or the DVP. We take calls here around the clock, though arrival windows are the longest in our footprint and dispatch will tell you so on the call.
Most-called in North York
Coverage card
North York
- Typical arrival
- 30-45 min
- Dispatched from
- Aurora
- Hours
- 24/7
Routes we run
- Highway 401
- Highway 404
- Don Valley Parkway
- Yonge Street
- Sheppard Avenue
Working in North York
What we have learned running this area
The 401 collector-express split near Yonge is the hardest place in our whole area to reach a stopped vehicle. Which set of lanes you are in changes the route completely, so dispatch will ask twice.
Apartment garages through North York Centre are mostly under two metres. Assume a wheel-lift, and have the parking level ready.
Overnight and statutory-holiday calls here get the same rate as any other hour. We do not surcharge nights, which is worth checking against whoever else you are calling.
Landmarks
Places we get called to
- Yorkdale
- Fairview Mall
- North York Centre
- Highway 401 and the DVP
- Downsview
Any of these is enough to place you. So is a cross street, a plaza name or a highway exit number.
Most-called in North York
What people here call us for
Ordered by how often we get the call in North York. Every service we run is available here, day or night.
- #1
Towing in North York
Flatbed and wheel-lift towing for cars, vans and light trucks, from a highway shoulder or a driveway to the shop of your choice.
From $95 · 25-45 min - #2
Lockout in North York
Non-destructive entry with air wedges and long-reach tools. No broken glass, no torn weather seals.
From $75 · 20-35 min - #3
Battery boost in North York
A proper boost with a load test after, so you find out whether the battery is dying before it strands you again.
From $75 · 20-35 min
Questions
Calling us from North York
How fast can you get to me?
Our average across all calls is 25 minutes. In Aurora and Newmarket it is usually under 20. In North York or during a snowstorm it can be an hour or more. Dispatch gives you a real window on the call rather than a number designed to stop you phoning someone else.
What does it cost?
You get the full price before a truck is dispatched, and it does not change afterwards. Boosts, lockouts and flat tire changes start at $75. Towing starts at $95 for the hook-up plus distance. Winch-outs start at $125. There is no night, weekend or holiday surcharge.
Do you charge more at night or on holidays?
No. A 3am call on New Year's Day is billed at the same rate as a Tuesday afternoon. Surcharging people at their worst moment is common in this trade and we have chosen not to do it.
Are you actually open 24 hours?
Yes, with a person answering rather than a voicemail box. Trucks run overnight, and overnight is when a large share of our calls come in.
Do you work with insurance or motor club memberships?
We will invoice you directly and give you a detailed receipt that any insurer or motor club will accept for reimbursement. We are not a contracted provider for the clubs, so you pay us and claim it back.
Nearby
Other communities we cover
Stuck in North York?
Call the dispatch line and give us a cross street. Typical arrival here is 30-45 min.
- No night or holiday surcharge
- Quote before dispatch
- Card at the roadside