Towing
Light-duty towing and flatbed transport
Flatbed and wheel-lift towing for cars, vans and light trucks, from a highway shoulder or a driveway to the shop of your choice.
Call us if
- The car will not start and will not roll
- You have been in a collision and the vehicle is not driveable
- A warning light came on and the engine is making a noise you have not heard before
Job card
Towing
- Starts at
- $95
- Typical arrival
- 25-45 min
- Availability
- 24/7
Includes hook-up, plus per-kilometre after the first 10 km. The full number is confirmed on the call before a truck is dispatched.
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Signs this is the call to make
- The car will not start and will not roll
- You have been in a collision and the vehicle is not driveable
- A warning light came on and the engine is making a noise you have not heard before
- You need the car moved to a specific shop, dealer or storage yard
- The transmission is stuck in park and will not release
What arrives
What the driver brings, and what he does with it
- Flatbed for all-wheel drive, lowered and electric vehicles
- Wheel-lift for tight underground garages and narrow driveways
- Soft straps and wheel cradles instead of chains on the body
- Drop-off at any shop you name, or ours if you would rather we pick
- One passenger rides in the cab at no extra charge
How the job runs
A towing call, start to finish
Numbered because it genuinely happens in this order. Knowing the sequence is most of what makes waiting bearable.
- 01
Tell us what you are driving and where you are
Year, make and model tells the dispatcher whether the job needs a flatbed. Nearest exit, cross street or highway marker is enough for location.
- 02
We quote the full price on the call
Hook-up plus distance to your drop-off, confirmed before a truck rolls. The number does not move once you accept it.
- 03
Wait somewhere safe
On a highway, stay belted in with hazards on rather than standing on the shoulder. The driver calls your mobile when he is close.
- 04
Loading and drop-off
The driver photographs the vehicle before and after loading. You get the photos and the invoice by text before he leaves the drop-off.
Towing questions
The things people ask before they agree to anything
Can I ride along in the tow truck?
Yes. One passenger rides in the cab at no charge. Let dispatch know if there are two of you so we can send a crew-cab truck.
Do you tow electric vehicles?
Yes, on a flatbed. Most EVs cannot be towed with two wheels on the road without damaging the drive motor, so we do not send a wheel-lift to an EV call.
Will you tow to a shop that is closed?
We do after-hours drops at any shop with a key box or an unlocked lot. If the shop has neither, we hold the vehicle in our yard overnight and deliver it when they open.
Where we run this
Towing across the coverage area
These are the communities where towing is among our highest-volume calls, with the arrival window we actually hold to.
What people say afterwards
Reviews from calls we would rather people never had to make
4.9 · 312 Google reviews
Slid into the ditch on a concession road at 11pm with no cell bars. They kept the truck rolling to where I said I was instead of giving up when the call dropped. Out in twenty minutes, no damage to the bumper.
Quoted me on the phone before dispatching and the invoice matched to the dollar. Last company I used added a night surcharge I only found out about at the drop-off.
Boosted the car in the GO lot and then load-tested the battery, which is how I found out it was on its way out. He fitted a new one in the parking space. Would have been stranded again by Friday otherwise.
Related
Other calls we take
Winch-out and vehicle recovery
Stuck in snow, mud, sand or a ditch. We pull vehicles back onto solid ground without tearing off the bumper.
From $125Battery boost and jump start
A proper boost with a load test after, so you find out whether the battery is dying before it strands you again.
From $75Flat tire change
We fit your spare, torque it to spec, and tell you how far you can drive on it before it has to be replaced.
From $75
Need a towing now?
Call the dispatch line. You will get a price and an arrival window on the same call.
- No night or holiday surcharge
- Quote before dispatch
- Card at the roadside