York Region, ON
Roadside assistance in Aurora
Aurora is where our yard is, so this is the fastest coverage we offer. Most calls inside town limits are reached in under 20 minutes, and the Wellington Street interchange at Highway 404 is roughly five minutes from the shop.
Most-called in Aurora
Coverage card
Aurora
- Typical arrival
- 15-25 min
- Dispatched from
- Aurora
- Hours
- 24/7
Routes we run
- Highway 404
- Yonge Street
- Wellington Street
- Bayview Avenue
- Bathurst Street
Working in Aurora
What we have learned running this area
Commuter-lot batteries are our single biggest call type here. Cars left at the Aurora GO lot all day in January regularly will not start at 6pm, and we run a boost circuit through that lot most winter evenings.
The older streets around Yonge and Wellington have narrow driveways with low-hanging trees. We send the wheel-lift rather than the flatbed unless the vehicle needs a bed.
Winter winch-outs cluster on the side roads east of Bayview, where the shoulders drop off sharply and are hidden once the snow settles.
Landmarks
Places we get called to
- Aurora GO Station
- SmartCentres Aurora
- Aurora Community Centre
- St. Andrew's College
- Highway 404 and Wellington interchange
Any of these is enough to place you. So is a cross street, a plaza name or a highway exit number.
Most-called in Aurora
What people here call us for
Ordered by how often we get the call in Aurora. Every service we run is available here, day or night.
- #1
Battery boost in Aurora
A proper boost with a load test after, so you find out whether the battery is dying before it strands you again.
From $75 · 20-35 min - #2
Towing in Aurora
Flatbed and wheel-lift towing for cars, vans and light trucks, from a highway shoulder or a driveway to the shop of your choice.
From $95 · 25-45 min - #3
Flat tire in Aurora
We fit your spare, torque it to spec, and tell you how far you can drive on it before it has to be replaced.
From $75 · 20-40 min
Questions
Calling us from Aurora
How fast can you get to me?
Our average across all calls is 25 minutes. In Aurora and Newmarket it is usually under 20. In North York or during a snowstorm it can be an hour or more. Dispatch gives you a real window on the call rather than a number designed to stop you phoning someone else.
What does it cost?
You get the full price before a truck is dispatched, and it does not change afterwards. Boosts, lockouts and flat tire changes start at $75. Towing starts at $95 for the hook-up plus distance. Winch-outs start at $125. There is no night, weekend or holiday surcharge.
Do you charge more at night or on holidays?
No. A 3am call on New Year's Day is billed at the same rate as a Tuesday afternoon. Surcharging people at their worst moment is common in this trade and we have chosen not to do it.
Are you actually open 24 hours?
Yes, with a person answering rather than a voicemail box. Trucks run overnight, and overnight is when a large share of our calls come in.
Do you work with insurance or motor club memberships?
We will invoice you directly and give you a detailed receipt that any insurer or motor club will accept for reimbursement. We are not a contracted provider for the clubs, so you pay us and claim it back.
Nearby
Other communities we cover
Stuck in Aurora?
Call the dispatch line and give us a cross street. Typical arrival here is 15-25 min.
- No night or holiday surcharge
- Quote before dispatch
- Card at the roadside