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York Region, ON

Roadside assistance in Markham

Markham is our largest coverage area by population. Most work here is in the office parks between Highway 7 and the 407, plus the residential grid around Markville and Cornell.

Coverage card

Markham

Typical arrival
25-40 min
Dispatched from
Aurora
Hours
24/7

Routes we run

  • Highway 404
  • Highway 407
  • Highway 7
  • Woodbine Avenue
  • Warden Avenue
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Working in Markham

What we have learned running this area

  • Weekday evening calls in the Highway 7 office parks are almost all batteries. A car sitting in an open lot from 8am to 7pm in February is the classic no-start.

  • Downtown Markham and Unionville have private roads with their own parking enforcement. Give dispatch the building number, not just the street, or the driver ends up circling.

  • The 407 through Markham has no legal stopping. If you break down on it, call 911 first so the shoulder gets protected, then call us for the recovery.

Landmarks

Places we get called to

  • Markville Mall
  • Downtown Markham
  • Unionville Main Street
  • Highway 7 and Warden
  • Cornell Community Centre

Any of these is enough to place you. So is a cross street, a plaza name or a highway exit number.

Questions

Calling us from Markham

How fast can you get to me?

Our average across all calls is 25 minutes. In Aurora and Newmarket it is usually under 20. In North York or during a snowstorm it can be an hour or more. Dispatch gives you a real window on the call rather than a number designed to stop you phoning someone else.

What does it cost?

You get the full price before a truck is dispatched, and it does not change afterwards. Boosts, lockouts and flat tire changes start at $75. Towing starts at $95 for the hook-up plus distance. Winch-outs start at $125. There is no night, weekend or holiday surcharge.

Do you charge more at night or on holidays?

No. A 3am call on New Year's Day is billed at the same rate as a Tuesday afternoon. Surcharging people at their worst moment is common in this trade and we have chosen not to do it.

Are you actually open 24 hours?

Yes, with a person answering rather than a voicemail box. Trucks run overnight, and overnight is when a large share of our calls come in.

Do you work with insurance or motor club memberships?

We will invoice you directly and give you a detailed receipt that any insurer or motor club will accept for reimbursement. We are not a contracted provider for the clubs, so you pay us and claim it back.

Stuck in Markham?

Call the dispatch line and give us a cross street. Typical arrival here is 25-40 min.

  • No night or holiday surcharge
  • Quote before dispatch
  • Card at the roadside